Delivery at Destiny Perfumes is guaranteed. We ship via postal service or partner carriers. After payment confirmation, you will receive an email with the status and tracking code. Shipping takes place within 1 to 5 business days. Problems such as loss, theft, or robbery are covered after investigation by the carrier. Returns due to buyer's remorse can be requested within 7 days, with the product sealed. Damages must be reported within 7 days. Incorrect address will generate a new shipping fee.